Windows 8.1 Update

Gateway will provide driver support for the following products that qualify for the Windows update:

  • Your system may require additional software, firmware, and/or a BIOS update to install and run Windows 8.1. Please note not all Windows 8.1 features may be available on all Windows 8 PCs. See the following qualifying Gateway models.
  • For the following supported models, you will be guided through the update process. You can also follow the step-by-step instructions to manually update your device to Windows 8.1.
NE Series
NE46R3 NE51B NE522 NE522P NE56H3
NE56R3 NE570 NE572 NE572P NE58W
NE71B NE722      
NV Series
NV52L NV56H NV56R NV570P NV572
NV572P NV76R3      
DX Series
DX48603 DX4375 DX4885 DX4380 DX48703
SX Series
SX2885 SX28653 SX2110 SX2370 SX2380
ZX Series
ZX69803 ZX49703 ZX4270 ZX4250  
  1. Product availability may vary by region.
  2. Windows 8.1 features may vary by model.
  3. Intel® does not supply drivers for computers with 2nd generation Intel® Core™ (i3, i5 or i7-2xxx), Pentium® dual-core G6 or G8, or Celeron® G4, G5 or 8 series processors.
  4. Only systems with the Gateway Windows 8 preload are supported.