Update to Windows 8.1

Before updating your PC to Windows 8.1, Gateway recommends that you do a few things first.

  1. Update your BIOS & antivirus to the latest version.
  2. Please uninstall any Intel and/or NVIDIA VGA drivers before updating to Windows 8.1.

Make sure your Windows 8 PC is up to date by installing the latest Windows updates

To check for updates in Windows Update

  1. Open Windows Update in Control Panel by swiping in from the right edge of the screen, tapping Search (or, if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Windows Update in the search box, tapping or clicking Settings, and then tapping or clicking Install updates.
  2. In the left pane, tap or click Check for updates, and then wait while Windows looks for the latest updates for your PC.
  3. If updates are found, tap or click Install updates.

Open the Windows Store and select the “Update to Windows 8.1” tile, or if you see a notification to “Update to Windows 8.1” you can select the “Go to the Store” button

To update to Windows 8.1 from the Windows Store

  1. From the Windows 8.1 product page, select Download. The download and installation of Windows 8.1 may take 1-2 hours, but you can continue using your PC while downloading.
  2. If asked to take any actions, follow the onscreen instructions.
  3. When prompted to reboot your PC, select the “Restart now” button or wait for Windows to automatically restart.
  4. After Windows restarts, follow any onscreen instructions then sign in to Windows 8.1.

Welcome to Windows 8.1. Click here to learn more.

After updating your PC to Windows 8.1, Gateway recommends that you confirm the correct drivers are installed.

  1. If you encounter any driver problems after the update, uninstall the faulty driver from Device Manager. Then, using your browser, navigate to the driver's support page to download and install the required applications and drivers.